Microsoft PL-600 Questions – Boost Your Exam Preparation

1. 1. Topic 1, First Up Consulting



Case study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.



To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.



At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.



To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.



Background

First Up Consulting recruits information technology (IT) workers for temporary or permanent positions at client companies. The company operates offices in multiple countries/regions.



First Up has both full-time and part-time employees. The company has a team or worker support agents that respond to inquiries from current and prospective workers. Some of the worker support agents are multilingual.



The company does not have a standardized tool used for reporting purposes. The organization engages you to implement a new Power Platform solution. Workers are managed by a dedicated team that includes one primary recruiter and a contract assistant. Many client companies live in areas that do not allow for mobile data connections.



Current environment

Existing systems and processes

- First Up uses an on-premises system to manage current and historical patient data including medications and medical visits.

- The company plans to reference historical data in the existing system. The records held in these systems will not be migrated to the new solution except for medication information.

- Employee authentication with the existing system is provided by an on-premises Active Directory instance that is linked to Azure Active Directory.

- An appointment record is created for each visit with a worker. The record includes worker contact information, preferred language, the date and time of the appointment, and other relevant data. This information is reviewed by the worker’s primary recruiter.

- First Up has no current capabilities for forecasting future worker needs based on the data held.



Client company visits

Before First Up signs a contract to place workers at a client company, a member of the audit team visits the company and interviews company management. Audit members use different types of devices including Android and iOS devices. First Up has no plans to require the use of a single type of device. Audit team members currently record information about workers on paper forms. Team members enter information from paper forms into the system when they return to the office.



First Up audits client companies at least once each year but may schedule additional visits based on feedback from workers that they place at a client company.



Requirements

General

- There is no standardized communication tool across the company, and this causes communication issues between different teams.

- First up employees must be able to contact each other by using a secure system to ask and answer questions about medical cases.

- Workers must be able to communicate in near real-time with worker support agents.



Client company visits

- Audit team records must be locked after they have been reviewed by a First Up manager. No further edits to the record can be carried out. This must be implemented using standard available system functionality.

- Audit teams must be able to enter records of their visits to the companies where they have or may place workers. Audit teams must be able to update any necessary records with the latest information.

- The solution must support tracking of security clearance information for a worker including the date, status, and certifying agency.

- When a worker makes an appointment, the appointments must appear in the timeline for the worker’s contact record.



Job history information

- The solution must provide a worker appointment booking system that can access worker historical job placement data.

- The solution must allow employees to associate a primary recruiter with each worker. The solution must also allow multiple secondary recruiters to be associated with each worker.

- Every worker assessment performed must be validated and countersigned by the primary recruiter for a worker.

- Job posting data from previous work engagements must be accessible by the Power Platform solution to ensure that new job postings are accurate.

- First Up staff members must be able to view and update worker records. They must be able to see current and historical job placement data on the same form in the new solution.



Worker access

- The solution must support workers that speak different languages. The solution must provide automatic translation capabilities.

- The solution must support near real-time communications between workers and recruiters.

- Workers must be able to view their records online. Workers must be able to enter any additional information that is required by or may be helpful to recruiters.

- The solution must provide workers a way to search for general information about available positions.

- Workers must be able to request copies of their records by using a chatbot. Workers must be able to provide information to a recruiter as needed.



Data platform

- Audit teams must have the ability to view worker information on their mobile devices.

- Audit teams must be able to record data during visits to locations where workers are placed.

- The solution must support the ability for a corporate governance auditing team to periodically audit the organization’s records, policies, and procedures.



Reporting and analytics

- The reporting and analytics team must be able to create reports that include data from all facilities and all workers.

- Management reports must present an overview of the entire organization. Other reports may be limited to specific offices.

- You must create dashboards that show the status across all groups of workers. The dashboards must be embedded into the Power Platform apps. Updates to data must be displayed in near real time.



Security

- Authentication for all user types must be managed by a single platform. IT teams must use PowerShell to apply security permissions for users.

- Worker records must only be viewed by the recruiting office that the worker visits.

- Worker still records must be archived after ten years and are then removed from the main system. Worker information must not be deleted from the system while skill and job placement history records for the worker exist in the system.

- User security roles must be customized to ensure that users are able to interact only with the specific data in which they need access.

- Workers must be able to sign into a portal by using their own email address. Workers must be required to use a secure method of authentication to be able to view their data.

- Alerts regarding the number of recruited and placed at client companies must be updated as background processes.



Issues

The organization reports the following issues:

- Recruiters report that they cannot see historical job placement data for workers.

- API usage reports show that the number of API calls made exceeds limits. This causes delays saving data.

- Users cannot view Power BI reports within the Power Platform apps.

- Some security clearance information for workers not visible from within the Power Platform solution.

- Audit teams report that they cannot view or edit worker data when the device on which they access the solution does not have network connectivity.

- The testing ream reports that one of the canvas apps is not working as expected. An error message displays as specific pages load.



You need to recommend technology for accessing historical job placement data.

What should you recommend?

2. You are designing a Power Platform solution for a company.

Users must be granted access only to data that is relevant to them.

You need to recommend actions to meet the requirements.

Which two recommendations should you make? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

3. You are designing the data model for a school. The school wants to track students’ enrollments in courses.

The system must meet the following requirements:

Track the courses in which each student is enrolled.

Track the students that are enrolled in each course.

Track dates when each student enrolled in each course and the person who approved the enrollment.

Allow users to create a report that details which students are enrolled in which courses.

You need to recommend a data model that will fit the school’s requirements.

Which logical model should you recommend?

A)





B)





C)





D)

4. HOTSPOT

You need to ensure that the solution meets the data security and compliance requirements.

What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

5. A client uses Dynamics 365 Sales, Power BI datasets, and Power BI dataflows.

The Dynamics 365 Sales implementation has security roles that restrict data export. You need to ensure that data has the same restrictions in Power BI as it does in Dynamics 365 Sales.

You need to design the security to avoid sensitive data from being seen.

Which two actions should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

6. A company has a list of contacts in a Microsoft Excel file. The company wants to load the contact information into a Microsoft Power Platform solution. You need to recommend a data-loading solution.

What should you recommend?

7. A company wants to add an interactive checklist to a Power Platform solution to ensure that salespeople are following the same steps when qualifying leads.

You need to recommend a solution that will incorporate this checklist.

What should you recommend?

8. HOTSPOT

You are designing a model-driven app that provides marketing, sales, and service operations to a company.

The app must integrate with the following systems and data sources:

• A third-party marketing system for lead generation and website submissions.

• A Microsoft Excel Online file that contains manufacturing data on relevant products.

• A separate Microsoft Dataverse environment.

You need to recommend Power Automate connectors for the app.

Which connections should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

9. Topic 2, Relecloud



Case study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.



To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.



At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.



To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.



Background

Relecloud provides regional air service in North America. The company uses a variety of systems, apps, and services to manage the business. You are hired to design a new solution to manage passenger information, reservations, and maintenance.



Current environment

- The company uses Microsoft Office 365.

- The company has a custom app for managing and tracking passenger luggage. The app uses Microsoft Dataverse.

- For flights longer than four hours, passengers receive a meal. Customers can select a meal when they make a reservation and can save the meal choices as a customer preference.

- The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low-sodium options.

- The company uses paper-based reservation checklists to help ensure that all the steps for a reservation are complete.

- The company uses vendors to service aircraft.



Environment

- Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee.

- Minimize the use of third-party products and custom development.

- Reduce customer support call volumes by having the system automatically resolve common issues.

- The security rule for agents must contain the privileges in the default Customer Service Representative security role.

- Log issues as cases. The case form must show variable sections based on the case type. Include a custom entity named Seats and grant agents access to the entity.

- Application use layout should be role specific.



Agents

- You must standardize the format used by agents to enter customer phone numbers.

- Agents need a solution to replace paper reservation checklists.

- Agents need dashboards to show a current count of all reservations on the entity.

- Agents need a way to track reservation issues.

- Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience.

- Agents need different versions of cancellation policies to send customers. One version must be controllable within the system.

- Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.



IT

- IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus.

- IT staff needs a system that is easy to navigate to active cases.

- IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system.

- IT specialists need a solution that is visual rather than text-based so they can quickly complete their tasks.



Management

- Management requires paginated reports for stakeholders.

- Management wants to provide frequent flyers with better service when the flyers call.

- Managers need to see all customer dashboards at the top of their menu on their mobile device.



Maintenance

- Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts.

- Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts.

- Contracts with maintenance companies must be stored in Dynamics 365 Customer Service.



You need to recommend an authentication solution for the planned implementation of Dynamics 365.

What should you include in the recommendation?

10. HOTSPOT

A company is creating a Power Platform solution to manage employees.

The company has the following requirements:

✑ Allow only the human resource manager to change an employee’s employment status when an employee is dismissed.

✑ Allow only approved device types to access the solution and company data.

You need to recommend a solution that meets the requirements.

What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

11. You are a Microsoft Power Platform solution architect working on a project. API calls are being sent between external applications and a Microsoft Power Platform solution.

The number of requests per user within a given time frame varies. Some users may be exceeding the service protection API limits.

You need to ensure that the API conforms to service protection limits.

Which three metrics should you review? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

12. HOTSPOT

An organization is optimizing its Microsoft Power Platform solution architecture.

The optimization needs to address the following:

✑ Label names for option sets and multiselect option sets should be added as separate fields for reporting.

✑ Users complain that when a case is assigned to another user, all the activities are also assigned.

✑ Some Power BI reports based on Microsoft Dataverse data need near-real-time updating.

You need to recommend a design solution to meet these requirements.

What should you recommend? To answer, select the appropriate option in the answer area. NOTE: Each correct selection is worth one point.

13. HOTSPOT

A company has an on-premises data warehouse and analytics solution- The data warehouse consists of multiple multi-dimensional data cubes representing over five years of operational data. The data warehouse consolidates and normalizes data that is sourced from 20 different systems.

The company plans to replace the existing solution with a Microsoft Power Platform solution that connects to the data warehouse. The company wants to provide analytical information to executives in a Microsoft Teams channel to support business planning.

The new solution must meet these requirements:

Support the current data warehouse.

The solution must support drill-through capabilities into the data.

You need to recommend a solution.

What should you recommend? To answer, select the appropriate options m the answer area. NOTE: Each correct selection is worth one point.

14. HOTSPOT

You are performing a fit gap requirements analysis.

You need to select Microsoft Power Platform components to satisfy the requirements.

Which components should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

15. You are designing a Microsoft Power Platform solution for an automobile parts manufacturer.

You create the following tables:





You need to recommend a relationship behavior.

Which relationship behavior should you recommend?

16. HOTSPOT

A company uses Dynamics 365 Sales and Power BI.

Sales managers must be able to keep track of changes to their pipeline in the following ways:

✑ Notify the sales managers when an Opportunity changes sales stage.

✑ Notify the sales managers when the pipeline drops below 2.5M USD.

✑ When reviewing the pipeline in Power BI, a sales executive must be able to add a Playbook to an Opportunity.

You need to recommend a solution that meets the company requirements.

Which combination of solutions should you recommend? To answer, select the appropriate option in the answer area. NOTE: Each correct selection is worth one point.

17. You are designing a database table for a client.

You have the following requirements:

✑ Maintain a comprehensive list of colors and their corresponding RGB values and hexadecimal values.

✑ Prevent the addition of duplicate colors based on the hexadecimal value for the color.

You need to recommend a design for the table.

Which two actions should the client perform after the table is created? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

18. HOTSPOT

You are designing a Microsoft Power Platform solution for a national repair service. The service has a 24-hour call center for customers to call and schedule repairs.

The solution dispatches a technician to troubleshoot and repair customer issues.

Customers sign into a customer portal to view and log information concerning the repairs.

The repair service contracts with third party technicians for repair jobs

The solution must meet the following requirements:

• Dispatch technicians to troubleshoot and repair customer issues

• Call center must log customer issues.

• Third -party technicians must be able to access assigned repair service jobs.

You need to recommend an authentication strategy.

Which authentication models should you use? To answer, select the appropriate options in the answer area.

19. HOTSPOT

You are a Microsoft Power Platform architect designing integrations for a project.

You have the following integration requirements:

• Post requests to a system that is not always available and limited in its ability to process high volumes of messages.

• Allow peer-to-peer communication between on-premises services and cloud-based model-driven Microsoft Power Platform apps.

• Stream large volumes of data from the company's website to a live Power Bl dashboard.

• Support enterprise-level integrations with Dynamics 365 that can be billed on a consumption basis.

You need to use an Azure service for the integration requirements.

Which Azure services should you use? To answer, select the appropriate options in the answer area? NOTE: Each correct selection is worth one point.

20. You are designing a Power Platform solution for a company. The company issues each employee a tablet device.

The company wants to simply the opportunity management processes and automate when possible.

The company identifies the following requirements:

✑ Users must have a visual guide to know which data to enter in each step of the opportunity management process.

✑ The system must automatically assign the opportunity to a manager for approval once all data is entered.

✑ The system must notify an assignee each time an opportunity is assigned to them by using push notifications.

✑ When a user selects a push notification, the associated opportunity must display.

You need to recommend the Power Platform components that will meet their requirements.

Which three Power Platform components should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

21. A company plans to automate business processes by using Power Automate. You identity a subprocess that must be implemented across multiple flows. You need to implement the subprocess so that it is maintainable and easy to navigate.

What should you do?

22. You need to provide the IT team and managers with a mobile solution.

How many apps should you recommend?

23. HOTSPOT

You need to recommend methods to resolve the organization’s issues.

What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

24. You need to recommend the field type to use for configuring meal selections during reservation.

Which field type should you recommend?

25. You are a Power Apps architect for a company. The IT administrator designs a Power Apps app that is ready to be tested. The company uses application lifecycle management (ALM).

Each version and solution component must be tracked as it is tested.

You need to recommend a strategy to deploy solutions for the user acceptance testing environment.

What should you recommend?

26. HOTSPOT

You are designing a Power Platform solution for a company.

You have the following requirements:

✑ Users in the human resources department must be able to create tasks.

✑ Users in the human resources department must be able to assign cases to other users.

You need to recommend security settings to the company.

What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

27. You need to recommend a solution to collect the information required to meet reporting requirements.

What should you recommend?

28. You are designing a Microsoft Power Platform solution.

You need to identify the non- functional requirements for the organization.

Which three non-functional requirements should you identify? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

29. You are evaluating a solution design for a model-driven app that will have a large number of complex forms.

Many of the forms take up to 10 seconds to load.

You need to recommend solution to speed up loading times for the forms.

Which two solutions should you recommend? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

30. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company uses a Microsoft Excel sheet to manage its loan application process.

The company wants to optimize the process.

You need to discover inefficiencies in the process.

Solution: Upload the activity data stored in the Excel sheet to the process advisor feature.

Use task mining to discover inefficiencies in the process.

Does the solution meet the goal?

31. HOTSPOT

You need to recommend components to meet the re-inspection requirements.

Which components should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

32. You need to resolve the issue reported during testing.

What should you do?

33. A company provides mobile diagnostic imaging services. You are designing a Power Apps solution to manage patient appointments and procedures.

Patient records are stored within the company s cloud patient billing system. The patient ID must be the only information stored within the app. The patient name and date of birth must be visible to the technician to verify the patient's identity.

You need to recommend a solution to display the patient information.

What should you recommend?

34. You are designing a Microsoft Power Platform solution that will include multiple applications.

You have the following requirements:

• Support agents managing cases.

• Project managers reviewing and updating their projects.

• Stock managers managing warehouses.

• New site visitors self-registering.

• Employees tracking time entries.

Which three requirements can you meet by implementing role-based applications? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

35. HOTSPOT

You are designing a solution to continually import data from several data sources into Microsoft Dataverse.

The solution must meet the following requirements:

• Include integrated error handling for records that fail to import successfully into Dataverse.

• Augment data with Al and machine learning models.

You need to select a component for each requirement

Which components should you use? To answer, select the appropriate options in the answer area NOTE: Each correct selection is worth one point.

36. DRAG DROP

You are a Microsoft Power Platform architect.

You need to design a process to transport configuration and test data from one environment to a separate environment

Which four actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

37. DRAG DROP

You need to recommend the appropriate messaging channel solutions for the organization.

What should you recommend? To answer, drag the appropriate messaging options to the correct user types. Each messaging option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

38. You need to recommend a method for transferring machine information to Dynamics 365 Field Service.

What should you recommend?

39. DRAG DROP

You are a Microsoft Power Platform architect reviewing requirements for an online shopping app.

You need to identify requirement types for the app.

How should you categorize the requirements? To answer, drag the appropriate categories to the correct requirements. Each category may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE; Each correct selection is worth one point.