CompTIA A+ Core 1 220-1101 Practice Test [Updated 2023]

Jonnie Karnath2023-06-23T06:58:23+00:00

Preparing for the CompTIA A+ Core 1 220-1101 exam is a must if you want to become a certified IT professional. With Certspots CompTIA A+ Core 1 220-1101 practice test, you can be sure you’re getting the most up-to-date and accurate exam preparation material available. The new CompTIA A+ Core 1 220-1101 practice test has been updated for 2023 and includes the latest exam material. The test is designed to simulate the real exam and includes questions on topics such as hardware, software troubleshooting, networking, and mobile devices. By taking the 220-1101 practice test, you’ll be able to identify areas where you need to improve your knowledge and skills. You’ll also get a feel for the exam format and the types of questions you can expect on the actual test.

So why wait? Head over to Certspots today and start preparing for your CompTIA A+ Core 1 220-1101 exam!

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1. A user is unable to perform contactless payments with a phone.

Which of the following functions is MOST likely causing the issue?

NFC

Hotspot

Bluetooth

USB

2. A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a hard drive error message.

Which of the following is the MOST likely cause of the error?

T failure

IOPS failure

DIMM failure

RAID failure

3. A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket.

Which of the following would be the best course of action for the technician to take NEXT?

Try to set as many pins as possible.

Install an adaptor to create a universal socket.

Verify the socket type and manufacturer.

Find a compatible motherboard for the CP

4. A technician is tasked with upgrading a laptop's RAM.

Which of the following steps should the technician lake FIRST?

Confirm that both the current and new memory are from the same brand.

Run a diagnostic test on the current memory.

Verify the memory requirements of the motherboard.

Connect an electrostatic discharge strap.

5. A technician made several upgrades to a computer and then determined the power supplied by the PSU is insufficient.

Which of the following would MOST likely cause the insufficiency? (Select TWO).

Replacing the HDD with an SSD

Upgrading the firmware

Adding an optical drive

Adding more RAM

Adding a CMOS battery

Upgrading the graphics card

6. To which of the following should a technician connect individual pairs of a Cat 6 cable in order to provide a connection to a switch?

Access point

Patch panel

Hub

Firewall

Wall jack

7. Which of the following cables should be used to terminate ST connectors on each end?

Optical fiber

Coaxial

Shielded twisted pair

HDMI

8. A technician installed new firmware on the company's laser printers and has since been receiving multiple calls that information is garbled and looks like code. Only printers with the new firmware are having this issue.

Which of the following steps should the technician complete NEXT?

Change the language settings on the printers

Reboot all the machines having the issues

Reboot all the printers.

Install an updated printer driver on the print server

9. A user reports limited or no connectivity on a laptop.

A technician runs ipconfig /all with the following result:

Which of the following is the MOST likely cause of this issue?

DHCP failure

ARP cache

DNS resolution

Duplicate IP address

10. Which of the following network services allows a networked device to always be assigned the same IP address based on the device's MAC address?

DHCP

LDAP

UTM

DNS

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11. While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution.

Unfortunately, the technician is unable to select that channel.

Which of the following is the MOST likely reason for this issue?

The channel is reserved for licensed band use.

The channel selection is defective; contact the manufacturer.

The channel must be unlocked by the vendor.

The device requires a firmware update to unlock the channel.

12. A hardware technician is configuring a laptop, and the network administrator requires the network settings to be static. The technician successfully pings the servers by IP address but cannot ping the UNC path.

Which of the following is the cause of this issue?

Domain Name System

Gateway

Subnet

IP address

13. Vertical streaks are appearing on the output of a laser printer.

Which of the following items is the MOST likely cause?

Roller

Drum

Transfer belt

Ribbon

14. Client-side virtualization guest machines have security requirements similar to physical machines, but they also need to ensure separation from other guest machines.

Which of the following BEST describes this client-side guest security requirement?

Isolation

Authentication

Hardening

Authorization

15. A systems administrator is attempting to resolve a ticket regarding an issue with an email server. The administrator is covering for a coworker who was previously working on the ticket. The coworker already gathered facts about the issue and spoke with users concerning their missing emails. The coworker also discovered the email server's retention policy was updated shortly before users first noticed the issue.

Which of the following should the systems administrator do NEXT to resolve the email issue?

Escalate the ticket to a higher level to resolve the email server issue.

Test a theory to determine the cause of the email server issue.

Establish a theory of probable cause for the email server issue.

Create a plan of action to resolve the email server issue.

16. While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day.

Which of the following should be done to address this issue?

Close other video software and retry.

Adjust the conference software to a compatible resolution.

Switch the video from the webcam to "conference" mode.

Reseat or replace the webcam.

17. A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service.

Which of the following connection types should the technician recommend?

Satellite

DSL

Fiber

Hotspot

18. A technician is upgrading a legacy wireless router for a home user. After installing the new router and configuring the SSID to be the same, none of the devices will connect to the network.

Which of the following should the technician check NEXT?

OHCP pool configuration

MAC filtering list

Wireless protocol settings

ONS servers

19. A colleague has a laptop that has been working as expected for several years wall outlet.

The MOST likely component that needs to be replaced is the:

power adapter.

battery.

system fan.

hard drive.

20. A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive.

Which of the following storage devices should the technician install to BEST accomplish the objective?

SAS

HDD

SCSI

Page 3 of 9

21. A technician connects a new computer to the internet and then opens the wiring closet. Even though all of the wires are terminated, nothing in the wring closet is labeled.

Which of the following tools should the technician use to complete the task?

Cable tester

Loopback plug

Toner probe

Punchdown tool

22. A technician recently received a written warning for causing a system-wide outage. The outage was a result of an unscheduled patch being manually pushed during production hours.

Which of the following could have MOST likely prevented the technician from receiving the warning?

Following corporate procedures

Testing before deployment

Documenting the findings

Establishing a plan of action

23. A company has a dot matrix printer that uses carbon paper. The company reports that the first page is printing too light, although the following pages are still legible.

Which of the following MOST likely needs to be fixed?

The print drum is worn and loose causing the printing to be light in places

The ribbon is low on ink or missing and must be replaced to get proper output

The heating element has failed, and a new one needs to be installed for proper transfer

The wrong type of filement is loaded, preventing it from sticking correctly

The fuser assembly is not calibrated properly, causing it to impact the paper too hard

24. An organization has some computers running macOS and some computers running Windows. The computers running macOS also need to run a piece of software that is only available on Windows.

Which of the following BEST describes the solution for running Windows software on a computer running macOS?

Operating system spoofing

Remote software provisioning

Indirect software implementation

Cross-platform virtualization

25. An IT manager discovered that hundreds of pages of printed materials are being recycled each day because the materials are left on the printer tray instead of being picked up by users.

Which of the following would BEST prevent this waste?

Send friendly reminders to not print unnecessarily.

Enable duplex printing to reduce paper utilization.

Bill each department for the excess material cost.

Require a code or badge before releasing a print job.

26. A thermal punier that is used 10 print order buckets m a factory has been experiencing Issues following the failure of the alt conditioner during the summer. Each ticket has blank spots or is missing text.

Which of the following would MOST likely solve these Issues?

Restore function to the air conditioner.

Clean the heating element.

Replace the paper rolls.

Install new toner.

27. A technician is setting up a device to use two-factor authentication.

Which of the following meets this requirement?

Thumbprint/retinal scan

Password/password

Password/thumbprint

Password/PIN

28. A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that maintenance kit has not been installed in more than a year.

Which of the following printer consumables is MOST likely causing the issue?

Separation pad

Transfer roller

Ink cartridge

Fuser

29. A technician is diagnosing a workstation that shuts down unexpectedly during a butn-in test.

Which of the following is the MOST likely cause for this symptom?

Faulty CMOS battery

OS update issue

Overheating

Faulty RAM

30. A user attempted to install an application on a desktop, and the installation attempt failed. A technician compares these installation files to those on another user's machine and finds the files are different.

Which of the following should the technician do NEXT?

Attempt to reinstall the application.

Verify the system functionality.

Test the functionality of the antivirus.

Complete the final report.

Determine the source of the installation file.

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31. A technician is troubleshooting a projector that will not display any Images. The technician has verified the computer output and cable are providing a good video signal.

Which of the following should the technician do NEXT?

Calibrate the image.

Replace the bulb.

Test the output resolution.

Clean the fans.

32. A user on a SOHO network is unable to watch online videos, even at 240 pixels.

The technician runs ipconfig from the user's computer and records the following:

The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information:

Which of the following is MOST likely causing the user's issue?

Incorrect IP address

Faulty NIC

Misconfigured default gateway

Bad network cable

33. Which of the following cloud-computing concepts describes an application that is hosted on the internet but can be used and configured as needed internally per organization?

Hybrid cloud

Public cloud

laaS

SaaS

PaaS

34. A technician needs to install RAM into a rackmount server that will be used as a VM host.

Which of the following would be BEST to install?

SODIMM

VRAM

DDR4

ECC

35. A technical lead wants to migrate all common business applications, including email and fileshares, to the cloud.

Which of the following cloud concepts should be used?

MaaS

PaaS

SaaS

laaS

36. HOTSPOT

A customer has contacted you about building two new desktops. The first desktop will be a gaming workstation.

The customer requirements include:

Playing the newest games at a high frame rate

Fast game load times

Enough storage to have several games installed at once High-end audio

No concern about cost

Running the current Windows OS

The second workstation will be a family workstation.

The requirements include:

Capability for word processing, videoconferencing, and basic web surfing

Minimal cost, as long as it meets the requirements

Running the current Windows OS

37. A help desk technician has been tasked with installing an IP phone in a small office with an unmanaged switch. When connected to an RJ45 receptacle, the phone does not boot.

Which of the following is the QUICKEST way to resolve this issue?

Upgrade the Ethernet cable to the latest specification.

Replace the phone.

Install a PoE injector.

Change ports on the switch.

38. Which of the following technologies can allow multiple networks to traverse a switch?

VLAN

VRRP

VPN

DHCP

39. A technician is implementing a SOHO wireless solution with three access points.

Which of the following actions would avoid high latency?

Enabling and configuring a 5GHz antenna

Configuring separate IP ranges

Enabling multiple SSIDs

Configuring all devices with different channels

40. Which of the following cloud models maintains access, even when a local internet outage occurs?

Private

SaaS

Community

Public

Page 5 of 9

41. The help desk received a ticket regarding Issues with a laser printer. The printer has had repairs previously for scanning Issues. Currently, the printed text is not adhering properly to the paper.

Which of the following should be replaced lo resolve this Issue?

Fuser

Waste container

Roller

Toner

42. A technician is commissioning a workstation that is required to have mirrored storage, utilizing two 4TB drives that support one failure.

Which of the following BEST meets these requirements?

RAID 0

RAID 1

RAID 5

RAID 10

43. A company needs to support a 10Gbps throughput.

Which of the following is the MINIMUM cable category that could be used?

Cat 5

Cat 5e

Cat 6

Cat 6a

44. A field technician for an airport receives a support ticket that states customers are having issues viewing a screen that displays information about departing flights. While checking the case history, the technician sees that all flight information screens were recently moved when the terminal gates were remodeled.

Which of the following actions should the technician perform after verifying the screen has power?

Ensure the input connections to the screen are secure.

Swap cables with a screen that works.

Check to see if the device outputting the data is turned on.

Determine if the screen is compatible with the output device.

45. Which of the following describes metered utilization of cloud resources?

Resources provisioned instantly

Payments made only for resources that are used

Resources pooled to increase computing power

Implementation of rapid elasticity

46. A technician is troubleshooting a smartphone that has a large dark area on the screen. The screen has no damage to Indicate that It is cracked.

Which of the following BEST describes why a blot Is on the screen?

Digitizer damage

Improper charging

Ambient light sensor damage

Liquid damage

47. A Wi-Fi mesh network has been optimized to eliminate poor coverage areas, yet users still experience decreased bandwidth and connectivity issues.

Which of the following actions should the technician take NEXT?

Relocate any large, dense, solid, and metal objects, such as mirrors and file cabinets, in the mesh network coverage area to the perimeter so that wireless reflections, absorptions, and occlusions are minimized.

Use a Wi-Fi analyzer to determine whether the channel in use is overcrowded and to identify which channel the mesh network should use for best performance.

Use the signal strength indicator on a mobile device to roam the coverage area and generate a heat map to isolate zones with weak signals.

Turn off broadcasting of the SSID on the mesh network so that other networks cannot see it.

48. A software developer used client-side virtualization on a server to configure a web application. Although the application is working locally on the software developer's PC, other users on the LAN are not able to access the application.

Which of the following would allow other users to access the application?

Bridge networking

Application virtualization

Virtual desktop

Site-to-site VPN

49. A laptop's external webcam software is running, but it shows no image or video.

Which of the following should a technician perform FIRST?

Research new webcam firmware.

Restart the computer and run system diagnostics.

Reseat the webcam.

Reinstall the webcam software and drivers.

50. A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI.

Which of the following cable mediums would be the MOST cost effective without sacrificing system performance?

Coaxial

Shielded Cat 6

Plenum Cat 5e

Multimode fiber

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51. HOTSPOT

A customer built a computer for gaming, sourcing individual components and then assembling the system. The OS starts up, but within a few minutes the machine locks up. The customer brought the computer to a technician to diagnose the issue.

52. Which of the following is the SAFEST way to replace RAM on a server that has a redundant power supply?

Unplug one power cable.

Verify the RAM temperature.

Utilize a grounding strap.

Replace the RAM while the server is running.

53. A technician is troubleshooting a classroom projector that shuts down after fifteen minutes of use.

Which of the following should the technician do to resolve the issue?

Replace the video input cable.

Change the bulb.

Clean the air filter.

Swap the power cord.

54. A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed.

Which of the following should the technician do NEXT?

Ensure thermal paste is being used on the CP

Check to make sure that any video cards have auxiliary power cabling connected.

Verify the header panel connector is properly connected.

Spot-check that the I/O shield for the motherboard is properly installed.

55. A company uses legacy accounting software, and no replacement is available.

Which of the following virtualization solutions will the company MOST likely select?

Network

Storage

Desktop

Sandbox

56. A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds.

Which of the following represents the NEXT action the technician should perform?

Restart the modem and run an online internet connection and speed diagnostic tool.

Guide the customer on how to upgrade the internet plan with the provider in order to improve latency.

Explain to the customer this is not an issue; this situation is normal for this type of internet connection.

Replace the modem because it is not working correctly based on the test result.

57. Which of the following BEST describes the main function of a web server?

Storing files and controlling user access

Setting up personal mailboxes and calendars

Providing IP addresses and printing services

Hosting home pages and business portals

58. In which of the following places is a laptop's wireless antenna MOST likely located?

Near the network interface card

Underneath the battery

Integrated into the motherboard

In the bezel of the lid

59. A technician is attempting to connect the wired LANs at two nearby buildings by installing a wireless point-to-point connection.

Which of the following should the technician consider?

NFC protocol data rate

RFID frequency range

Bluetooth version compatibility

Allowable limits for transmit power

60. A user reboots a machine. On rebooting, the user hears one beep, and then an error message is displayed.

Which of the following are MOST likely causing this issue? (Select TWO).

RAM module

Graphics card

CPU

Boot order

USB flash drive

Power supply

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61. A startup company is outgrowing its current office space and is requiring employees to work remotely. The company must comply with government-enforced requirements to safeguard all aspects of data, so the IT department plans to maintain complete control over users' operating systems.

Which of the following should the IT department implement?

VDI

laaS

VPN

SaaS

62. A technician is working with a user to set up scanning. The user requires the scans to be viewable on the network for the entire department.

Which of the following settings on the MFP should the technician edit to BEST address the user's request?

Scan to email

Server message block

Secured prints

Web services

Printer share

63. A user who works with sensitive data has a computer configured with hard drive encryption The TPM is active and hosting the encrypted key. After an upgrade to the motherboard. RAM and video card the hard drive is not booting and data cannot be accessed from the hard drive.

Which of the following should the technician do to enable the system to boot again and get access to the stored data?

Use data recovery software to find and recover the hard drive information

Access the BIOS and select to rebuild the degraded RAID array

Boot into the BIOS and enable the TPM on the new motherboard.

Return the replaced motherboard back to the computer

64. A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday.

Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?

Inquire about possible changes.

File a damage report.

Requisition a new scanner.

Attempt to clean the scanner.

65. Which of the following allows a switch to be divided into separate logical networks?

VLAN

SSL VPN

NAT

RADIUS

66. A technician verifies the slow boot time and slow OS performance of a tower server with a RAID 5 on a PCIe RAID card that does not support hot swapping.

Which of the following steps should the technician take NEXT to verify RAID health?

Verify

operation on the RAID card.

Replace the failed drive while users are connected

Physically clean the HDDs and connectors.

Shut down the server and check the RAID controller's status.

67. A technician unboxed a new computer, plugged it in to a UPS. and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot.

Which of the following actions will remediate the issue?

Replacing the power supply

Replacing the UPS

Changing the CMOS battery

Reseating the RAM

68. A user working in the field reported the GPS stopped working on a phone. The user’s older, in-car GPS continued to function. Later, the user reported that the phone’s GPS started working again.

Which of the following MOST likely caused the phone’s GPS to fail?

The cell phone was in conservation mode

The cell phone had lost service to the earner

The eel phone received a firmware update

The cell phone had overheated

69. A laptop does not have any audio output from the built-in speakers. The Windows Device Manager shows a down arrow for the audio device.

Which of the following will correct this audio issue?

Replacing the speakers

Increasing the volume

Enabling the audio device

Updating the driver

70. A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable media.

Which of the following solutions would MOST likely satisfy this requirement?

A USB 3.1 flash drive with BitLocker to Go installed

An SD memory card with NTFS

An xD memory card with ext3

A portable hard drive with FAT32

Page 8 of 9

71. To control costs a company provides a limited number or users with company phones One of these users opens a support ticket because the phone no longer allows internet Drowsing over a cellular connection. The user acknowledges that the phone worked before the user's child streamed several movies using the device.

Which of the following describes why the phone cannot browse the Internet?

The child accidentally connected to a neighbor's WLAN

The company's group policy disabled the device

The device has a data cap and has reached that limit

The device's plan has been unpaid

72. A user's touch-screen tablet is having an issue with the screen orientation.

Which of the following is MOST likely causing this issue?

The screen rotation is locked

The screen protector on the tablet is damaged

The touch-screen digitizer is malfunctioning

The inverter is misconfigured

73. A technician powers on a PC and its monitor and sees the following error message:

No input signal detected

The display lights on the computer are on.

Which of the following is a possible solution?

Changing the BIOS settings

Changing the connector setting on the monitor

Checking the power plug on the monitor

Checking the power plug on the PC

74. A user uploads a file to a storage location that is accessible via a web browser and a client application. The user's coworkers can access the file as well. The service that the file is stored with is provided by a third party for a monthly fee. The third party's service is available to any business or consumer who would like to use the service.

Which of the following BEST describes the type of service that is in use?

Hybrid cloud

Infrastructure as a service

Public cloud

Private cloud

75. A tier one technician has spent the past thirty minutes troubleshooting an Issue With an end user's network connection After a solution was implemented, the end user rebooted the system, tested the Issue, and confirmed the Issue was resolved.

Which of the following should the technician do NEXT?

Document the findings, actions, and solution in the company knowledge base

Advise the user to try the solution before contacting the help desk if the Issue happens again

Establish a theory of probable cause

Escalate the Issue to the tier two support team for resolution.

76. A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop.

Which of the following steps should the repair technician take FIRST?

Replace the graphics card.

Replace the screen, as the customer insists.

Recommend the usage of an external display instead.

Ensure the backlight is functioning as expected.

77. A technician is replacing a ribbon on a printer that produces faded text and Images when priming.

Which of the following types of primers is the technician working on?

Impact

Inkjet

Laser

Thermal

78. A desktop support technician is building a new desktop that features the fastest internal storage.

Which of the following BEST suits this request1?

SATASSD

SATA HDD

M2PCIeNVMeSSD

PCIe SATA HDD

79. A technician is setting up a laptop with an encrypted hard drive. The laptop will securely store a PIN that the user will input at log-on.

Which of the following must be installed to set up this configuration?

TPM

HSM

UEFI

ARM

80. A user reports a tablet restarts on its own every five to ten minutes. In addition, the tablet has intermittent issues with charging. The technician gives the user a new power adapter and charging cable, and the technician also tries resetting the OS. but the issue persists.

Which of the following is the MOST likely cause of the issue?

Water damage

Incorrect OS version

Faulty battery

Damaged charging port

Page 9 of 9

81. CORRECT TEXT

A technician has set up a new conference room with a TV and a video soundbar. The technician wants to test the system with a conference call. During the test, the TV speaker produces sound, but the soundbar does not.

Which of the following is the MOST likely cause of the issue?

A The volume on the TV needs to be turned up.

B. The conference call needs to be unmuted for audio.

C. An incorrect HDMI cable is being used.

D. The TV's HDMI-ARC port is not being used.

82. An organization keeps receiving spam that appears to come from its own domain No accounts have been compromised.

Which of the following will BEST mitigate this issue?

DNS

S/MIME

SPF

SSiD

83. A technician responds to a help desk ticket that indicates a user's workstation is not booting. The technician initially suspects a failed hard drive. The technician performs diagnostics and confirms the hard drive is fully operational.

Which of the following steps should the technician complete NEXT?

Reinstall the operating system.

Configure a new RAID array.

Report the status of the drive and close the ticket.

Consider another possible cause of the issue.

Restore the latest backup of the system.

84. A company wants to give third-party developers access to the corporate network through desktop environments that the company can control.

Which of the following can BEST achieve these requirements?

Sandbox

VDI

Private cloud

Saas

85. A new employee has been issued a company laptop. The employee requests an accessory with a single power source that has wired network connectivity and supports a keyboard, mouse, speakers, and dual monitors.

Which of the following accessories should the systems administrator deploy to BEST meet the new user's needs?

PoE switch

USB-C hub with power delivery

Docking station with DisplayPort

KVM switch with audio

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CompTIA A+ Core 1 220-1101 Practice Test [Updated 2023]

CompTIA A+ Core 1 220-1101 Practice Test [Updated 2023]

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