Salesforce SALESFORCE AI ASSOCIATE Exam Dumps

Salesforce AI Associate Certification: Unlock the Future with AI in CRM

The Salesforce AI Associate Certification is designed for individuals eager to leverage AI technology to drive positive change and innovation in their organizations. With the rise of AI, this certification prepares candidates for the future of work, equipping them with foundational knowledge and skills to responsibly and ethically handle AI within Customer Relationship Management (CRM).

The Salesforce Certified AI Associate Exam is tailored to assess foundational AI knowledge, CRM integration, ethical considerations, and data quality principles. It provides a comprehensive overview of AI’s role within Salesforce, ensuring candidates are prepared to utilize AI responsibly and effectively in real-world scenarios.

Exam Objectives

The exam focuses on four key domains to measure a candidate’s proficiency:

1. AI Fundamentals (17%)

• Explain the basic principles and applications of AI within Salesforce.
• Differentiate between various AI types and their capabilities.

2. AI Capabilities in CRM (8%)

• Identify and explain Salesforce’s AI capabilities for CRM.
• Describe how AI benefits CRM workflows and strategies.

3. Ethical Considerations of AI (39%)

• Recognize and address ethical challenges of AI, such as human bias and lack of transparency.
• Apply Salesforce’s Trusted AI Principles to practical scenarios.

4. Data for AI (36%)

• Understand the critical role of data quality in AI applications.
• Identify the elements and components of data quality.

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