Salesforce Order Management Administrator Practice Exam

Jonnie Karnath2023-10-24T07:22:59+00:00

To assist you in successfully passing the Salesforce Order Management Administrator Accredited Professional exam, it is highly recommended that you dedicate ample time to thoroughly studying the comprehensive and up-to-date Salesforce Order Management Administrator Practice Exam provided by Certspots. This valuable resource will not only enhance your level of preparation, but also equip you with the necessary knowledge and skills to confidently tackle the exam and achieve a favorable outcome.

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1. What are two ways an administrator can query Order Summaries using APIs in Workbench?

Apex API

Connect API

Platform API

Composite API

Invocable API

2. A user wants to review credit card payment data for a specific Order.

Which object should the employee navigate to?

Payment Method

Order Payment Summary

Payment

Order

3. How can an administrator add visibility rules for the buttons in the Highlights Panel on the Order Summary record page?

Modify the visibility rules of the Highlights Panel Actions in the page layout

Navigate to the Order Summary object in Setup and modify the Highlights Panel visibility rules

Modify the Lightning Record Page Highlights Panel using Dynamic Actions

Create a custom Highlights Panel component

4. An administrator is creating a flow to manage order fulfillment The administrator creates a fault path to handle a possible error.

What object record should the administrator create in the fault path to notify users of an error?

Order Error

Process Exception

Order Summary Exception

Fulfillment Error

5. What ate two reasons an admin should choose an Event over a Trigger when it comes to building out a solution?

Event order is not guaranteed within a topic

Events are asynchronous

Events cannot be subscribed lo in a batch for bulk operations

Events do not participate in a transaction scope

6. An Order Summary has three Fulfillment Orders and two Credit Memos associated with it.

How many Invoices will be created when using the Create Invoice Apex action in a flow?

2.0

5.0

1.0

3.0

7. An administrator is configuring delivery methods.

What two types of records need to be created?

Order Delivery Method

Order Delivery Summary

Product Summary

Delivery Method

Product

8. At minimum, a custom attribute must be created on which objects for the values to automap in Order Management from B2C Commerce Cloud at the Order item level?

Order and Order Summary

Order Item and Order Item Summary

Order, Order Summary, Order Item and Order Item Summary

Order, Order Summary, Change Order and Fulfillment Order

9. What object does the Ensure Funds Apex Flow action look for when resolving Invoice balances associated with an Order Summary?

Order Payments

Payments

Payment Summaries

Order Payment Summaries

10. Which two objects are found within Order Management?

Fulfillment Order

Receipt

Cart

Payment Summary

Packing Manifest

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11. Which three objects need to be utilized when creating orders using the composite API?

Pricebook Entry

Contact

Order Summary

Product

Account

12. An administrator is looking for payment information about a returned item on an Order Summary.

Which object should the administrator look at?

Return

Credit Memo

Invoice

Return Order Summary

13. The Northern Trail Outfitters (NTO) team is already using Order Management. The team wants to transition from their home-grown Commerce engine to B2C Commerce Cloud.

Which action do they need to perform?

File a support case to activate an integration between B2C Commerce and Order Management

Export the orders from B2C periodically and import them into Order Management using a scheduled job

Change the Order Integration Flow in Setup so the org will start seeing the orders flow in

Create a Flow to download the Orders from an SFTP location where B2C Commerce drops them and then ingest the data into Order Management

14. A customer orders a product through B2C Commerce but changes the quantity ordered after the Order Summary record is created in Order Management. Later, the customer returns one of the products.

Which objects will be created in Order Management?

A Change Order object and Cancel Order Object

The Order Summary object and Change Order object

A Return Order object and Change Order object

A Cancel Order object and Return Order object

15. What can an administrator use to control what inventory is exposed on specific selling channels?

Product Eligibility Flag

Selling Channel Flag

Product Filter Status

Selling Channel Status

16. Which three objects are likely to get created in Order Management as an order progresses through its lifecycle?

Fulfillment Order

rma order

Replacement Order

Return Order

Change Order

17. The Ensure Funds process works on which set of Order Items?

Only the items with a status of Waiting Payment

Only the items on the Fulfillment Order passed into the Ensure Funds method

All Items within a delivery group

All Sales Order Items

Only the items passed into the Ensure Funds method

18. Where should a service agent go first to initiate changes related to an Order in Order Management?

Change Order Details

Order Details

Fulfillment Order Details

Order Summary Details

19. A company sells its products in kits. The company wants the kits to remain grouped together during returns in Order Management so that all parts of the kit are accounted for.

What should the administrator recommend?

Add a suffix to the Stock Keeping Unit of the Product which represents Kit status

Track the individual kit items using custom attributes

Add a custom attribute to the order header only

Pass the data as is. Order Management will handle the kit.

20. Which set of conditions is required for an Order Summary object to be created?

An Order is created, its status is set to Draft, Create OrderSummary Flow is installed and Create OrderSummary Flow is activated.

An Order is created, the Create Order Summary Process is installed and the Create Order Summary Process is active

An Order is created, its status is set to Activated. Create OrderSummary Flow is installed and Create OrderSummary Flow is activated.

An Order is created, its status is set to Activated. Create OrderSummary Flow is installed and the Create OrderSummary Process is installed.

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21. Which two Order Management objects have their tabs set to Tab Hidden by default?

OrderDeliveryMethod

SalesLocation

Locations

Fulfillment Orders

Accounts

22. Which three steps should an administrator take to set up a mock payment gateway in a new org?

Create a Payment Gateway

Create a Named Credential

Create a Payment Provider

Create a CORS (Cross-Origin Resource Sharing) entry

Create a Trusted Site Entry

23. An admin wants to deploy certain pages in Order Management to approved mobile devices.

Which two steps are the recommended approach for this?

Build a custom application on Heroku calling the APIs

Install the Salesforce mobile app from Apple Store or Google Play

Save the pages with the options of both Desktop and Phone applied

Use the mobile publisher to create an app

24. An administrator needs to ensure that the Orders coming from B2C Commerce honor some business rules which need to be the same in both B2C and Order Management. This validation must happen before the Order Summary object is created.

What can the administrator suggest to the developer to implement this requirement?

Use an AppExchange solution

Handle this in the Commerce System originating the Orders.

Write an Apex class with the validation rules and expose it as an Invocable Action

Use a Salesforce Labs solution

25. An admin is analyzing project requirements and notes that there are requirements to support both high volume and multiple locations.

What is the recommended approach for this scenario?

Download the Single Location High Volume sample flow from the Partner Community and modify all the flows to loop through locations

Download the Multiple Locations sample flow from the Partner Community and have developers add Apex code to enhance performance

Download the Single Location High Volume sample flow and the Multiple Locations sample flow from the Partner Community and make a blend ® between the two considering trade-offs

Download the Single Location High Volume sample flow from the Partner Community and have the developers add Apex code to enhance performance

26. What two steps are required to add an item to the Actions & Recommendations panel on the Order Summary record page?

Drag the Actions & Recommendations component on the page

Make a new Lightning Record Page

Create a New Deployment

Create a new sub-flow

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